Terms of Service

Effective Date: June 1, 2025

By booking a charter with Sunset Coast Charters, you agree to the following terms and conditions.

1. Bookings and Payments

  • Please observe our minimum charter durations: 4 hours for Rottnest Island, 5 hours for Carnac Island, and 6 hours for Rottnest Island.

  • Tentative bookings will be held for 48 hours only.

  • To confirm a booking, a 35% deposit is required.

  • The remaining balance is due 7 days before your charter date.

  • A $500 bond is required to cover any damages and will be refunded after the trip if no damage is caused.

2. Cancellations and Refunds

  • If you cancel more than 7 days before the charter date, you will receive a full refund.

  • If you cancel 7 days or less before the charter, the deposit will be forfeited.

  • If Sunset Coast Charters must cancel the trip due to weather, mechanical issues, or safety concerns, a full refund or alternative date will be offered.

3. Pricing and Additional Charges

  • Charters are charged at $485 per hour.

  • A 20% surcharge applies on public holidays.

  • Additional fees may apply for selected jetty locations:

    • Free: Sardine Jetty, East Street Jetty

    • $250: Mosman Park, Claremont

    • $470: Barrack Street (one way from Fremantle)

  • Landing fees apply for Rottnest Island—see Rottnest Island Authority for current rates.

4. Onboard Conduct

  • Maximum of 36 guests permitted.

  • No bottles of spirits allowed. Cans and pre-mixed drinks are permitted.

  • You must provide adequate food and water for all guests.

  • Guests are responsible for bringing ice, disposable cups, plates, and cutlery (or reusable alternatives that you take home).

  • You are liable for any damage to the vessel or equipment caused by you or your guests.

5. Safety and Compliance

  • All passengers must comply with the directions of the captain and crew at all times.

  • Sunset Coast Charters reserves the right to end the charter without refund if passenger behaviour endangers the vessel or others.

  • Life jackets and all required safety equipment are available onboard.

  • Children must be supervised by an adult at all times.

6. Weather and Marine Conditions

  • The safety of guests and crew is our priority. If marine conditions are deemed unsafe, the charter may be rescheduled or cancelled with a full refund.

  • Weather-related cancellations are at the discretion of the captain.

7. Liability

  • Sunset Coast Charters is not responsible for any loss, damage, injury, or delay caused by third-party services (e.g. Stripe, PayPal, jetty access).

  • Guests board the vessel at their own risk and are responsible for their personal belongings.

8. Contact

If you have questions about our Terms of Service, please contact us.